CA Ideal users were deleted via dataquery and not in CA Ideal. Now trying to create a CA Ideal user in CA Ideal gives error: 1-IDADERRP71E - INTERR: CA-DATADICTIONARY error, RC=RTV008

Products

• Datacom
• DATACOM - AD
• Ideal
• CIS
• COMMON SERVICES FOR Z/OS
• 90S SERVICES
• DATABASE MANAGEMENT SOLUTIONS FOR DB2 FOR Z/OS
• COMMON PRODUCT SERVICES COMPONENT
• Common Services
• CA ECOMETER SERVER COMPONENT FOC
• Easytrieve Report Generator for Common Services
• INFOCAI MAINTENANCE
• IPC
• UNICENTER JCLCHECK COMMON COMPONENT
• Mainframe VM Product Manager
• CHORUS SOFTWARE MANAGER
• CA ON DEMAND PORTAL
• CA Service Desk Manager - Unified Self Service
• PAM CLIENT FOR LINUX ON MAINFRAME
• MAINFRAME CONNECTOR FOR LINUX ON MAINFRAME
• GRAPHICAL MANAGEMENT INTERFACE
• WEB ADMINISTRATOR FOR TOP SECRET
• Xpertware

Issue/Introduction

Description:

CA Ideal users were deleted via dataquery and not in CA Ideal. Now trying to create a CA Ideal user in CA Ideal gives error: 1-IDADERRP71E - INTERR: CA-DATADICTIONARY error, RC=RTV008

1-IDADERRP71E - INTERR: CA-DATADICTIONARY error, RC=RTV008             
                                                                      
SRVC=DSF FUNC= ADGETOC RC=RTV008 PGM=ADDDGT    .  -116C            :   
CALPGM=ADUEDP  02.2 -084E CURACT=AD ACTTYP=C USER=T60 ERRID=           
SYS=CMN ENTTYP=USR ENTNAM=DEV085             ENTVER=001  ENTSTAT=TEST  
DSFCMND=GETALIAS QUALIFIER=T85             ATTR=                CODE=  
ENTTYP=PERSON          ENTNAM=                                 VER=ALL 

Solution:

A RC=RTV008 is ENT OCCUR NOT FOUND FOR ALIAS OR DESCRIPTOR.
To remove any orphan aliases, run DDUPDATE with the following cards:

 //SYSIN DD *       
 -USR DATACOM-INSTALL,NEWUSER 
 -RPT ORPHANS,ALIAS,DELETE
 -END

This will delete any Aliases that are not connected to an entity-occurrence.

CA Ideal users should be deleted in CA Ideal either batch or online.

You may also use the following method:

Run DDUPDATE to generate a ALIAS Report using the following cards:

 //SYSIN DD *
 -USR DATACOM-INSTALL,NEWUSER
 -RPT ALIAS,ALL,ALL(ALL,PRIV)
 -END

This report will cleanup all dangling aliases and will resolve the RTV008 problem.

Environment

Release: ESBIDL99000-11-Extended Support Basic-for CA Ideal
Component: