Unable to save/open powerpoint files with video embedded

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Article ID: 184400

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Updated On:

Products

Data Loss Prevention Endpoint Prevent

Cause


 

Resolution

From the Enforce Console, go to System >> Agents >> Agent configuration >> [select the agent configuration assigned to the agent affected] >> Settings tab >> Ensure that the option "Monitor Microsoft Office files saved to web locations" check box is unselected.  Save and apply the agent configuration.  You should now be able to save and manipulate powerpoint files with video's embedded.