Network monitor is unable to capture with napatech NT4e-std

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Article ID: 184396

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Updated On:

Products

Data Loss Prevention Network Monitor

Issue/Introduction

Upgraded to DLP 15.x
upgraded napatech card driver to 3.5 
 

===== Napatech error=====
- Error :- Parsing expression "Assign[StreamId = (0..3)] = (Layer4Protocol != UDP)" failed
- Seems that this is due to SymantecDLP configuration (changeable) Syntax It should be  napatech3gd.cfg
- Error Error: 0x2000205D shows some features are not supported by the Napatech card version.
Error during _HandleAssignData: Adapter 0 does only support port filters.   :- shows that adaptor 0, Hence we can customize the “napatech3gd.cfg” as per our need.

Cause

napatech is unable to convert filters to work on NT4E-STD card. The hardware does not exist on the card to support DLP 15 features. 

Resolution

Contact napatech support for further help or upgrade to napatech card that is supported by napatech and DLP.