Symantec Data Loss Prevention (DLP) Enforce
When clicking on an incident in the DLP Enforce Console to see the incident snapshot page for that incident a red banner error appears preventing you from viewing the incident.
An unexpected error has occurred. This could be due to one of the following: 1) Your session timed out and you selected a link that was no longer valid, 2) You used the browser back or forward button placing the system into an inconsistent state, or 3) the system experienced a temporary problem.
This is caused when the Attachments checkbox on the Configure role page was checked without the Body checkbox being checked.
In DLP 15 MP1 a constraint was added to the Configure role page where you can not check the Attachments checkbox without checking the Body checkbox however that constraint was not present prior to DLP 15 MP1.
So if they upgraded to DLP 15 MP1 with the Attachments checkbox checked and the Body checkbox not checked, the upgrader would not catch and fix that.