Adding IP ranges in Salesforce

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Article ID: 184376

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Updated On:

Products

CASB Security Standard CASB Security Premium CASB Security Advanced CASB Audit CASB Gateway CASB Gateway Advanced

Issue/Introduction

When activating the Salesforce Securlet that has IP Restrictions enabled it will be necessary to add the following IP address ranges to allow a successful securlet activation.

Resolution

  1.  In Salesforce, navigate to Administer > Manage Users > Profiles and click on the entry for the Salesforce admin who activated the Elastica Securlet.
     
  2.  In the Login IP ranges area for the admin, click New and add one of the following two IP ranges. For each region, you add two IP ranges, each of which consists of a single address.
     
    •  US Cloud: 54.241.190.158 to 54.241.190.158 and 54.241.190.159 to 54.241.190.159
    •  EU Cloud: 54.76.49.230 to 54.76.49.230 and 54.76.242.48 to 54.76.242.48


       
  3.  Save your changes.

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