Your IP is restricted to access salesforce, please remove the IP first and then try again

Products

• CASB Security Standard
• CASB Security Premium
• CASB Security Advanced
• CASB Audit
• CASB Securlet SAAS

Issue/Introduction

You are receiving an error regarding IP restrictions when activating the salesforce securlet. 

"Your IP is restricted to access salesforce, please remove the IP first and then try again."

Cause

The IP restrictions need to be relaxed in Salesforce.

Resolution

1.  In Salesforce, navigate to Administer > Manage Apps > Connected Apps and click on the entry for Elastica Securlet as shown below.
   
   
    
2.  On the Connected App page for the Elastica Securlet, in the OAuth policies area choose IP Relaxation > Relax IP Restrictions as shown below.