What are the different States of SpanVA
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What are the different States of SpanVA

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Article ID: 184341

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Updated On:

Products

CASB Audit CASB Security Advanced CASB Security Premium CASB Security Standard

Issue/Introduction

The customer wants to know what the different states of SpanVA are and what they mean.

Resolution

SpanVA can be in following states:

 

State Meaning
ALIVE  this means SpanVA is working normal, all services are doing what they are supposed to do.
DEGRADED this means one or more services are not running or an upload is failing.
DISCONNECTED this means SpanVA is not able to connect with CloudSOC.
New this is a pre-register state.
Registered this is a transient state only and rarely would occur.  It's an indication that the registration has been done but SpanVA has not decided about the state yet.