What is the maximum amount of emails and text messages that will be sent sent from CloudSOC

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Article ID: 184339

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Updated On:

Products

CASB Audit CASB Gateway Advanced Data Loss Prevention Cloud Package

Issue/Introduction

The customer wants to know the maximum number of email and text messages they will recieve from CloudSOC

Resolution

Emails are throttled at 50 per day per user and text messages to 10 per day per user. When the limit is hit, an email/text is sent explaining daily limit hit.  The email limit of cap at 50 and cannot be changed.