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SpanVA stopped sending log to CloudSOC
Article ID: 184290
CASB Gateway Advanced
Data Loss Prevention Cloud Package
We enabled tokenization on our SpanVA appliance, since then there have been no logs uploaded to the CloudSOC. Logs show that the SpanVA appliance is still processing files.
The test mode for tokenizing data had been left checked.
Uncheck the test mode in the SpanVA for tokenization. This will allow for the logs to start being sent again.