After enabling tokenization on a SpanVA appliance (Settings > CloudSOC SpanVA > SpanVA Setup) there have been no logs uploaded to CloudSOC. Logs show that the SpanVA appliance is still processing files.
There are two possible causes:
1. Ensure you increase your SpanVA system to a minimum of 4 cores with at least 16GB RAM to avoid processing bottlenecks. Estimate your current environment and any potential future growth.
2. Uncheck "test mode" in the SpanVA for tokenization. This will allow for the logs to upload to CloudSOC.