Data Loss Prevention (DLP) incident reports are not being emailed to the end user

Products

• Data Loss Prevention Enforce
• Data Loss Prevention

Issue/Introduction

Some DLP reports are not being delivered to the end user because the number of events is too high. 

Need steps to change the number of events that can be sent in a report.

Environment

DLP 16.0 and Later

Resolution

Edit the Manager.Properties file on the Enforce server:

Note: Make a copy of original file as a precaution and fully test any changes made.

To change the limit, change the following value in the manager.properties file. 

Windows: \SymantecDLP\Protect\config\Manager.properties
Linux:  /opt/Vontu/Protect/config/Manager.properties

#The maximum number of incidents allowed in a report exported through an Auto report email by data owner
com.vontu.manager.maxautodistributionincidents = 10000

Restart the vontu manager service to apply the change.