Missing scan type options in the Endpoint Protection Manager Exception policy

Article Id: 184267

Status: Published

Updated On: 21-01-2020 11:19

Legacy Id: TECH247501

Products:

Endpoint Protection

Issue/Introduction:

When you attempt to add a file or folder exception to an exception policy in the Symantec Endpoint Protection Manager (SEPM), the only type of scan that is displayed when using the '[SYSTEM_DRIVE]' or '[USER_PROFILE]' variable is 'Security Risk'. The options to choose the scan type of 'Application Control' or 'SONAR' will be missing.

Cause:

These options were inadvertently removed when attempting to resolve a prior issue.

Resolution:

This issue is resolved in Endpoint Protection 14 RU1. Upgrade to resolve this issue.