You get a red banner error when trying to navigate to the Configure page in the Enforce console that says You cannot edit the server because the object is currently locked by another user.

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Article ID: 184259

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Updated On:

Products

Data Loss Prevention Enforce

Issue/Introduction

When clicking on the Configure button on the Server / Detector Detail page you get the below message in a red banner on the page.

You cannot edit the server because the object ... is currently locked by another user.

Cause

The object is locked because an Enforce user was editing the page when the browser crashed.

Resolution

1. Log out the current Enforce user.
2. Restart the VontuManager service on the Enforce server.
3. Wait for the Enforce web server to come back up then log in again.