You get a red banner error when trying to navigate to the Configure page in the Enforce console that says You cannot edit the server because the object is currently locked by another user.

Article Id: 184259

Status: Published

Updated On: 06-02-2020 15:03

Legacy Id: TECH246759

Products:

Data Loss Prevention Enforce

Issue/Introduction:

When clicking on the Configure button on the Server / Detector Detail page you get the below message in a red banner on the page.

You cannot edit the server because the object ... is currently locked by another user.

Cause:

The object is locked because an Enforce user was editing the page when the browser crashed.

Resolution:

1. Log out the current Enforce user.
2. Restart the VontuManager service on the Enforce server.
3. Wait for the Enforce web server to come back up then log in again.