You are setting up Cloud-enabled Management (CEM) and tried to add the Notification Server (NS) to the list of servers on the Gateway Server using port 4726 and it fails. The Gateway reports the error:
Certain firewall configurations, notably Palo Alto firewall devices, can block traffic between a NS and Gateway Server even if ports are open in the firewall settings. If the firewall is set to filter URL traffic, it can block URLs from the Gateway Server. A good test to determine if this is the case is to open IE and navigate to:
This should display the default IIS7 "welcome" image. If the image does not display, this is a good indicator that URL traffic is being blocked.
Note: When navigating to
Create a rule on the Palo Alto firewall device to allow URLs for the NS to pass through.
ITMS 7.5 SP1 HF5