CAPC group rules work in 1 out of 2 groups

Article Id: 184127

Status: Published

Updated On: 28-07-2020 04:42

Products:

CA Infrastructure Management , CA Performance Management - Usage and Administration , DX NetOps

Issue/Introduction:

I created 2 groups with exactly the same rules. In 1 group the rules do nothing, in the 2nd group the rules populate the group properly.

Cause:

Defect - for group 1 the items ended up on the "excluded items" list

Environment:

CAPM 3.7

Resolution:

Should be resolved with an upgrade to 3.7.6 or above. However, it was noted items went to exclusions list, and when we removed them, and re-ran the rules, the rules worked.

Here is the defect:

Symptom:
When group memberships in Performance Center are removed during global synchronization (and moved to deleted table), due to item being deleted, it would not remove the BY_RULE flag from the relationship. This caused the relationship to appear in Excluded Items.

Resolution: When removing a group relationship and the relationship is moved to the deleted table, we will remove the BY_RULE flag. Now the relationship won't be considered for Excluded Items list, and if the item comes back, group rules can re-add the relationship.

(3.7.6, DE422002, 01287437)