How to configure Jasper for integration with an IM cluster

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Portal
• CA Identity Suite

Issue/Introduction

I have IDM clustered and integrated with Jasper but Jasper is only working on one node. 

Environment

Release : 14.x

Component : IdentityMinder(Identity Manager)

Cause

The other node does not have knowledge of the iam.properties and iam.jks file. 

Resolution

Ensure you maintain the same copy of the iam.properties and iam.jks.  

What does that mean: Copy the iam.properties and iam.jks from Node 1 to Node 2 and to your Jasper Server. 

Once the keys are copied to all locations do the following:

1. Restart IDM
2. Restart tomcat on the Jasper Sever

Additional Information

Refer to the Jasper installation documentation for information regarding cluster: https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/identity-manager/14-4/installing/install-and-configure-ca-business-intelligence-jasperreports-server.html