CA App Synthetic MonitorNIMSOFT CLOUD USER EXPERIENCE MONITORDX Application Performance Management
Issue/Introduction
When logging into https://asm.ca.com, seeing the following error:
{"error": "Invalid client id"}
I have not made any changes to the account. I was last able to log in earlier this week.
Cause
Microsoft Edge gives an extra and unneeded slash in the URL.
Environment
Release : SAAS
Component : CA Automation Point
Resolution
Using another browser such as Internet Explorer and Chrome provided successful logins without errors. Customer user status was 4 (Unsubscribed) and 2 (subscribed).