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User cannot launch OneClick Java Console


Article ID: 184105


Updated On:


CA Spectrum CA eHealth


When clicking on the 'Start Console'  link the oneclick.jnlp downloads and will not launch
   the console due to the .jnlp file extension not being associated with Java Web Start.



Release : 10.x

Component : SPCOCK : Spectrum OneClick


Associate the .jnlp file to the javaws.exe on the system that the console is being launched from.

Click On: More Apps

Click On: Look for another app on this PC

Note: Check the 'Always use this app to open .jnlp files' so you will not need to perform this step next time

Navigate To: the Javaws.exe binary on the system

ex. C:\Program Files\Java\jre1.8.0_192\bin\javaws.exe

The console should now launch as normal

Additional Information

This will update the registry under