SOI Architectural Design for HA setup

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Article ID: 184104

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Updated On:

Products

CA Service Operations Insight (SOI)

Issue/Introduction

We are trying to ensure a business continuity during an IT resource interruption. What level of effort will it take to setup High Availability for SOI?

Environment

Release : 4.2

Component : Service Operations Insight (SOI) Manager

Resolution

SOI only supports Microsoft cluster for High Availability which is covered in our documentation in details. To implement CA SOI in an MSCS environment, you need a working understanding of MSCS.
https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/service-operations-insight/4-2/installing/high-availability-implementation.html
For level of effort implementing HA in the environment, client can contact our services partner HCL for initial assessment / evaluation.

Additional Information

The Enterprise Studio team of HCL (formerly the Services group within CA Technologies) can be reached at [email protected]