Existing users not showing up in IAM database after Upgrade

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Article ID: 184094

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Updated On:

Products

CLOUDTEST CA Application Test CA Cloud Test Mobile MOBILECLOUD Service Virtualization

Issue/Introduction

Upgraded to DevTest 10.6.0 and need help with configuration.

Using same databases and doing upgrade in-place.

Existing users not showing up in IAM.

Cause

When doing the upgrade did not select the SQL Server database, choose EMBEDDED instead.

Environment

Release : 10.6

Component : CA Service Virtualization

Resolution

Needed to use a password without slashes, was able to connect to the SQL Server database from DevTest after updating the DEVTEST_HOME\IdentityAccessManager\iam.properties file.