AWI Request Window sporadically does not close after "Execute Once"

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Article ID: 184085

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Updated On:

Products

CA Automic Workload Automation - Automation Engine CA Automic Workload Automation - Automation Engine

Issue/Introduction

"Execute Once" of a SCRI which contains a ":READ" instructions opens a locking Dialog Box.
The Windows remains locked for nearly 1 or 2 minutes before the executions goes on and the user is prompted to fill up the READ Buffer.
Then execution runs fine.

If inside the locking Dialog Box you click on Cancel, the Job Execution will run fine as well.
If we remove the READ instructions the problem does not appear.

Cause

This is a bug that is corrected of Automation Engine: 12.3.0.

Environment

Automic Web Interface 12.3.0
Automation Engine: 12.3.0
Automation Engine: 12.3.1

Resolution

Solution:

Update to a fix version listed below or a newer version if available.


Fix version:

Component(s): Automation Engine

Automation.Engine 12.4.0 (September 2020)
Automation.Engine 12.3.3 (June 2020)