Scheduled reports not sending emails.
Article ID: 184084
Updated On:
Products
CA Network Flow Analysis (NetQos / NFA)
Issue/Introduction
Scheduled reports run but do not send an email.
However when I open the report and click email the report does get delivered.
Environment
Release : 10.0
Component : NQRPTA - REPORTERANALYZER
Resolution
The issue was the timezone on the report. It was set to GMT while the customer was on a different timezone.
The reports were just delayed.
Changing the timezone on the report to match the local timezone managed to get the scheduled report in time.
The reports were just delayed.
Changing the timezone on the report to match the local timezone managed to get the scheduled report in time.
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