For example, create a SC ticket with an associated PAM process to create a SDM tix or startup an approval process, but the PAM process doesn't startup. SC tix detail page just shows a Request in Progress screen and the tracking tab shows "No process instances" instead of the PAM process as expected.
PAM doesn't show any processes in its Operations tab.
We performed a migration upgrade from prod 14.1 env, so all settings should be in the database already. All hostnames have been updated as expected for the new 17.x env.
Release : 17.2 Rollup6
Component : CA SERVICE CATALOG