Identity Governance: missing properties after upgrade

Article Id: 184075

Status: Published

Updated On: 28-02-2020 17:06

Products:

CA Identity Manager , CA Identity Governance , CA Identity Portal , CA Identity Suite

Issue/Introduction:

Upgraded environment from Identity Governance 14.2.0 to 14.3.0.

the upgrade was in place and the same database was used.

backed up all the Identity Governance databases before the upgrade:

eurekify_sdb

eurekify_ticketdb

gvm_datawarehouse

WPDS

Changes made prior to the upgrade:

Customized one property (mail.server) with its own smtp server (Administration > Settings > Property Settings).

After the upgrade, the property was restored to its default value: "smtp.company.com"

Cause:

After the upgrade it looks like the customization needs to be updated manually

Environment:

Release : 14.3

Component : CA IDENTITY SUITE (VIRTUAL APPLIANCE)

Resolution:

If the original DB properties were backed up compare the old and new properties file and adjust the parameters accordingly.