AXA LDAP User Store - Getting mcc.ui.invalid-cohort error
Article ID: 184065
Updated On:
Products
CA App Experience Analytics
Issue/Introduction
After configuring an LDAP User Store and adding the initial connection information, the error "mcc.ui.invalid_cohort" is appearing.
Cause
The User Store Name chosen had an invalid invalid character. When creating an LDAP user store, this configures a new tenant internally, therefore invalid characters for tenants also apply to the LDAP user store name.
eg:
LDAP User Storage name: MSSN.mss
In this instance, the User Store Name chosen (MSSN.mss) had a full stop/period (.) in it, this is an invalid character.
eg:
LDAP User Storage name: MSSN.mss
In this instance, the User Store Name chosen (MSSN.mss) had a full stop/period (.) in it, this is an invalid character.
Environment
AXA : 17.3.x
Resolution
Avoid any special character for use in LDAP user store name/tenants.
Additional Information
Configure the LDAP User Store
https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/app-experience-analytics/17-3/administrating/set-up-the-administration-hierarchy/tenant-administrator.html#concept.dita_d1012340bdab940be3ef6f3da3b25af872dfe451_ConfiguretheLDAPUserStore
https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/app-experience-analytics/17-3/administrating/set-up-the-administration-hierarchy/tenant-administrator.html#concept.dita_d1012340bdab940be3ef6f3da3b25af872dfe451_ConfiguretheLDAPUserStore
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