Custom VNA Device Groups Do Not Work in Views/Reports/Dashboards for tunnels

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Article ID: 182925

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Updated On:

Products

CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

Custom groups on VNA devices do not work in the VNA views, dashboards, and reports for tunnels

Cause

Symptom: Reports using custom group of SDWAN tunnels will show no data.  Custom groups of devices will show data for SDWAN tunnels they are a participant in.
Resolution: Updated Data Aggregator SQL view to check if the SDWAN tunnel is in the group, in addition to either device of the tunnel.
(3.7.9, DE444464)

Environment

Release : 3.7

Component : IM Reporting / Admin / Configuration

Resolution

This issue is fixed in CAPM 3.7.9:

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/performance-management/3-7/release-notes/fixed-issues.html

Symptom: Reports using custom group of SDWAN tunnels will show no data. Custom groups of devices will show data for SDWAN tunnels they are a participant in.
Resolution: Updated Data Aggregator SQL view to check if the SDWAN tunnel is in the group, in addition to either device of the tunnel.
(3.7.9, DE444464)