CAPC Threshold Events Not Seen In Spectrum After Switching CAPC To HTTPS
book
Article ID: 182919
calendar_today
Updated On:
Products
CA Infrastructure ManagementCA Performance Management - Usage and AdministrationDX NetOps
Issue/Introduction
After switching from HTTP to HTTPS for CAPC events/alerts no longer appear in Spectrum OneClick.
Cause
Events communicate over HTTP regardless if HTTP is secure or not secure. In EMService.log (CAPC) you will see similar messages like: The root cause is unrecognised Webservice scheme, EMService.log: ERROR | pool-1-thread-2247 | 2020-02-13 01:50:44,382 | com.ca.im.portal.em.inv.NPCInventoryPoller | Exception during poll. javax.xml.ws.WebServiceException: Could not send Message. at org.apache.cxf.jaxws.JaxWsClientProxy.invoke(JaxWsClientProxy.java:145) at com.sun.proxy.$Proxy106.beginInventory(Unknown Source) at com.ca.im.portal.em.inv.NPCInventoryPoller.poll(NPCInventoryPoller.java:97) at com.ca.im.portal.em.util.PollCycleTask.runPollingSteps(PollCycleTask.java:97) at com.ca.im.portal.em.util.PollCycleTask.run(PollCycleTask.java:67)
Environment
CA Performance Management, DX NetOps, CA Infrastructure Management
Resolution
We changed the Web Site Scheme = HTTP and Web Site Port = 8481.