Connector Server Add Failed: code 53

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Article ID: 182914

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Updated On:

Products

CA Identity Manager CA Identity Suite

Issue/Introduction

When trying to add a new Endpoint the following error is returned

:ETA_E_0019<RDI>, Active Directory Endpoint 'ITDOMAIN' read failed: Connector Server Add Failed: code 53 (UNWILLING_TO_PERFORM): failed to add entry

Cause

This can be caused by connectivity issues.  Specifically this issue has been found with incorrectly configured firewalls or other port blocking\ redirecting applications.

Environment

Release : 14.x

Component : CA IDENTITY SUITE (VIRTUAL APPLIANCE)

Resolution

Check connectivity between the CA Identity Manager Provisioning Server (imps) and the Connector Server (CCS\ JCS)

Attachments