Search results not returned as expected.

Article Id: 182908

Status: Published

Updated On: 27-02-2020 16:16

Products:

CA Identity Manager , CA Identity Governance , CA Identity Portal , CA Identity Suite

Issue/Introduction:

When using "Not Equals" rules in a CA Identity Manager (IM) Search Screen no results are returned.

Cause:

Previous builds of CA Identity Manager (IM) supported the use of "NOT_EQUALS" allowing it to return an empty result set, however it was seen to cause a performance impact and was consequently removed, subsequently if an empty result set was identified processing stopped and search filters are not applied.

Environment:

Release : 14.1 CP10

Component : CA IDENTITY SUITE (VIRTUAL APPLIANCE)

Resolution:

Workaround (If you wish to return an empty result set)

Previous Filter :

"employeeType NOT_EQUAL SAP Roles"

New Filter:

"employeeType NOT_EQUAL SAP Roles"

OR

"employeeType NOT_EQUAL * "