CAPAM Thick Client reports "Failed to load login form"

Article Id: 182907

Status: Published

Updated On: 27-02-2020 11:03

Products:

CA Privileged Access Manager (PAM)

Issue/Introduction:

Users are unable to login using the PAM client. The error "Failed to load login form" is displayed. When selecting "OK", the startup banner remains. When selecting the "Cancel" button on the login banner it closes.

Environment:

Release : 3.3

Component : PRIVILEGED ACCESS MANAGEMENT

Resolution:

The problem turned out to be caused by appblocker software. There was a configuration error.