CAPAM Thick Client reports "Failed to load login form"

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Article ID: 182907

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Updated On:

Products

CA Privileged Access Manager (PAM)

Issue/Introduction

Users are unable to login using the PAM client. The error "Failed to load login form" is displayed. When selecting "OK", the startup banner remains. When selecting the "Cancel" button on the login banner it closes.

Environment

Release : 3.3

Component : PRIVILEGED ACCESS MANAGEMENT

Resolution

The problem turned out to be caused by appblocker software.  There was a configuration error.