The Event file is failing

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Article ID: 182891

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Updated On:

Products

CA Automic Workload Automation - Automation Engine CA Automic One Automation

Issue/Introduction


File Event is failing with the following error message in the log:

2020-01-10 16:53:33 - U02000102 Error when calling the function 'opendir', error code '12(Not enough space)'.


Cause

Possible cause:

The issue could be that the Operating System is running out of memory(RAM) or swap space.

Environment

Release : 12.2

Component : AUTOMATION ENGINE

Operating system: UNIX

Resolution

Please ask your System Administrator to see if your operating system has enough memory(RAM) or swap space during the execution of the file event. If there's enough of RAM or/and swap space, Please enable the tracing on the agent with event=9 and try to reproduce the issue and send us the following:

-The agent log and trace files
-The complete report log with the runid
-The export file of the File Event

Please do not forget to disable the trace on the agent.