api portal unable to sync api keys with integrated gateway

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Article ID: 182877

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Updated On:

Products

CA API Developer Portal

Issue/Introduction

Proxy Error when doing "Sync API Keys" from Portal CMS.

Cause

If there are many applications in Portal, it takes the portal/gateway more than 60 seconds to complete the operation which exceeds the default Timeout of 60 seconds.

Environment

Release : 3.5

Component : API PORTAL

Resolution

Increase Apache timeout:

- Edit /etc/httpd/conf/httpd.conf and update the Timeout value from 60 to 180 to wait for 3 minutes instead of 1 minute.
- service httpd reload

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