Clarity Agile: Cannot add user to a Team or Product

Products

• CA Agile Vision
• CLARITY PPM FOR ITG
• CLARITY PPM FEDERAL
• CA Identity Manager
• CA Identity Governance
• CA Identity Portal
• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

Description:

Clarity Agile: Cannot add user to a Team or Product in Agile.

Solution:

In order to be added as team member, the user's account needs to have the Agile option checked.

To do this:

1. In Clarity Agile, go to Administration -> Users
   
   
2. Click on the 'Details' link for the Resource.
   
   
3. Click the Agile check box if it is not already checked.
   
   
4. Click Save.

Note: To participate on a product, a user must be a member of at least one team assigned to the product.

Environment

Release: ESPCLA99000-13.2-Clarity-Extended Support Plus
Component: