Clarity Agile: Cannot add user to a Team or Product

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Article ID: 18233

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Updated On:

Products

CA Agile Vision CLARITY PPM FOR ITG CLARITY PPM FEDERAL CA Identity Manager CA Identity Governance CA Identity Portal Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction

Description:

Clarity Agile: Cannot add user to a Team or Product in Agile.

Solution:

In order to be added as team member, the user's account needs to have the Agile option checked.

To do this:

  1. In Clarity Agile, go to Administration -> Users

  2. Click on the 'Details' link for the Resource.

  3. Click the Agile check box if it is not already checked.

  4. Click Save.

Note: To participate on a product, a user must be a member of at least one team assigned to the product.

Environment

Release: ESPCLA99000-13.2-Clarity-Extended Support Plus
Component:
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