Clarity Agile: Cannot add user to a Team or Product

Article Id: 18233
Status: Published
Updated On: 14-02-2018 08:15
Legacy Id: TEC612656
Products:
CA Agile Vision , CLARITY PPM FOR ITG , Clarity PPM On Premise , CLARITY PPM FEDERAL , Clarity PPM SaaS , CA Identity Manager , CA Identity Governance , CA Identity Portal , Clarity PPM SaaS - Application , Clarity PPM SaaS - Application , Clarity PPM On Premise
Issue/Introduction:

Description:

Clarity Agile: Cannot add user to a Team or Product in Agile.

Solution:

In order to be added as team member, the user's account needs to have the Agile option checked.

To do this:

  1. In Clarity Agile, go to Administration -> Users

  2. Click on the 'Details' link for the Resource.

  3. Click the Agile check box if it is not already checked.

  4. Click Save.

Note: To participate on a product, a user must be a member of at least one team assigned to the product.

Environment:

Release: ESPCLA99000-13.2-Clarity-Extended Support Plus
Component: