ERROR: Could not resolve node name _node when starting broker
Article ID: 18223
Updated On:
Products
Issue/Introduction
Received this error when trying to start the SCM Broker
#> more 20130402HBroker1196110.log HBroker | 20130402 10:46:23 | ERROR: Could not resolve node name _node HBroker | 20130402 10:46:23 | ERROR: Initialization fails HBroker | 20130402 10:46:23 | ---- stopped ----
Environment
Harvest Software Change Manager 12.x and newer, all platforms
Resolution
The first thing to check in this situation is if the RTServer is already running.
Check Task Manager if on Windows or "ps -ef | grep rtserver" on Linux/Unix.
If a rtserver process is found, kill it and try again
The problem is most like related to the fact that the TCP port number is already open and SCM broker is unable to start on this port.
The solution is to release that port so it would be available for use by the broker.
One possible cause of this problem might be the agent running on the same machine that has been started on the same TCP port as the broker. In this case shutdown the agent process and start it on different port.
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