Error OSF-0005 - When you lock partition attribute or MVL attribute or attachment attribute

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

Description:

When you lock the Partition and/or a MVL attribute and click on the Save Button or Save & Return in an Idea or Project instance, the following error message appears:

OSF-0005: Changes were not saved as at least one attribute is locked. To see the locked attributes, reload the page.

This issue can be replicated in Idea and Project objects.
IMPORTANT: This issue will be replicated only if MVL have data, if is NULL, the issue cannot be replicated.

Steps to Reproduce:

Scenario 1: Partition attribute

1. Environment without partitions (only system)
2. Create a custom process (start -- > finish)
3. Create a system action in start step / lock selected attributes
4. Add the 'PARTITION' attribute
5. Validate and activate
6. Create new idea or go to one already created 
7. Go to Processes Tab / Run your custom process -Make sure that the process is executed correctly
8. Go to Properties in your idea, and click on 'Save' or 'Save & Return'

Scenario 2: MVL attribute with some value selected

1. Create a custom process (start -- > finish)
2. Create a system action in start step / lock selected attributes
3. Add a MVL attribute
4. Validate and activate
5. Create new idea or go to one already created  
6. Go to Processes Tab / Run your custom process -Make sure that the process is executed correctly
7. Go to Properties in your idea, and click on 'Save' or 'Save & Return'

Expected Result: Save without error 

Actual Result: OSF-0005: Changes were not saved as at least one attribute is locked. To see the locked attributes, reload the page 

 

Solution:

WORKAROUND:

Remove the Partition and/or MVL attribute from the "Lock" action in the process.

STATUS/RESOLUTION:

CLRT-73904

Resolved in Clarity 13.3 Generic Patch. Reference TEC605767  

Resolved in CA PPM 14.1   

Environment

Release: ESPCLA99000-13.2-Clarity-Extended Support Plus
Component: