Configure Symantec Protection Engine 7.5 to download definitions from LiveUpdate Administrator Server (LUA)

book

Article ID: 181852

calendar_today

Updated On:

Products

Protection Engine for Cloud Services

Issue/Introduction

 

Resolution

The steps below may help configure Symantec Protection Engine 7.5 to download all definitions (AV, Symantec URL, CAIC URL and Insight Cache Revocation Content) from a LiveUpdate Administrator Server.

1. Obtain and install LiveUpdate Administrator onto a separate computer.

More info: www.symantec.com/docs/TECH134809

2. Configure LiveUpdate Administrator to download and distribute definitions for Protection Engine.

Notes:

Customers who use Symantec LiveUpdate™ Administrator (LUA)
to download definitions to their local LiveUpdate server for
distribution, must update their product catalog in the LUA. To
download new definitions, you must add Symantec Protection
Engine 7.5 to the product catalog in the LUA.

3. From the Protection Engine server, backup the "liveupdate.xml".

4. Open a administrator command prompt and change directory to the Protection Engine installation folder.

5. Use the XMLMODIFER command to update the liveupdate server.  Here is an example of the command XMLModifier.exe -s /liveupdate/updateserver/server/@value "LUAserver/IP" liveupdate.xml.  The command is successful if no information is displayed.

6. Verify the liveupdate.xml has been updated and restart the Symantec Protection Engine service.

liveupdate.xml stored in:

Windows:

32-bit: Program Files\Symantec\Scan Engine

64-bit: Program Files (x86)\Symantec\Scan Engine

Linux:

/opt/SYMCScan/bin

 

Before (default):

<updateserver>
  <protocol value="http"/>
  <server value="liveupdate.symantec.com"/>
  <port value="80"/>
  <path value=""/>
  <username value=""/>
  <password value=""/>
  <proxyname value=""/>
  <proxyport value="0"/>
  <proxyuser value=""/>
  <proxypassword value=""/>
 </updateserver>

After:

<updateserver>
  <protocol value="http"/>
  <server value="LUA IP address / hostname"/>
  <port value="7070"/>
  <path value="clu-prod"/>
  <username value=""/>
  <password value=""/>
  <proxyname value=""/>
  <proxyport value="0"/>
  <proxyuser value=""/>
  <proxypassword value=""/>
 </updateserver>

4. Save "liveupdate.xml" then restart Symantec Protection Engine service.