How do you remove the DAgent?

Products

• Deployment Solution

Issue/Introduction

 

Resolution

Question
How do you remove the DAgent?

Answer

Automated Removal of DAgent

DAgent can be uninstalled from a computer using a Deployment job containing a Run Script task.

Example Script: MsiExec.exe /qn /uninstall {6C8D5E56-CA12-42B2-9075-044B4C7067A9}

The Registry Key needed is taken from HKLM>>SOFTWARE>>Microsoft>>Windows>>CurrentVersion>>Uninstall.  There will be several folders that are listed as only GUIDs.  Go through those until one where the the 'InstallLocation' is the path to the DAgent executable folder (default is C:\Program Files\Altiris\DAgent\).  GUID name of the folder is the key value to insert into that script command.

Important: When using this type of task on a computer running Vista, ensure that the Script Window option is set to Hidden.

Manually Removing DAgent

• Non-Vista Computers

Use Windows Add or Remove Programs.

• For Vista Computers

Select Control Panel—>Programs Uninstall a program—>Altiris Deployment Agent—>Uninstall.