How Telemetry functionality works in Control Compliance Suite (CCS) Product.

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Article ID: 181711

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Control Compliance Suite Exchange

Issue/Introduction

 

Resolution

What is Telemetry functionality

Telemetry is a way to collect configuration based tracking data about the installation and the product from Symantec customers. Using telemetry we collect information about how the Symantec customers use the product and the issues that they encounter. A ping is generated to Symantec CED server over http and the collected data is sent to that server during install/uninstall/upgrade/usage of our products. This turns out to be an excellent tool to collect the data and understand the customer base that is using this product. This feature is available since CCS v11.0 onwards.

Note Symantec recommends to keep telemetry enabled.

For more information on how Telemetry functionality works and other details, refer attached Telemetry FAQ document.

Symantec respects your concerns about privacy and values its relationship with you. To learn more about Symantec's privacy policy, refer to the following link http://www.symantec.com/privacy
 

Attachments

CCS Telemetry FAQ .pdf get_app