Machines are not installing Patch Management software updates. Logs show the following messages:
Process: AeXNSAgent.exe (1468)
Thread ID: 680
Module: PatchMgmtAgents.dll
Source: SoftwareUpdateAgent
Description: stateChangeEvent() It is time to apply updates
Process: AeXNSAgent.exe (1468)
Thread ID: 680
Module: PatchMgmtAgents.dll
Source: SoftwareUpdateAgent
Description: Ignoring update schedule - updates cannot be applied whilst in this state
NOTE: This text line is not Red (error text) or Blue (warning text), for it is an 'Information' line of text, and therefore will not show as a different color and will not stand out.
Patch Management Solution for Windows 8.x
There are multiple reasons that this message can occur:
As there can be multiple causes there are also potentially multiple resolutions:
Note: Restarting the Altiris Services is not enough, the machine must be rebooted: