Machines are not installing Patch Management software updates. Logs show the following messages:
Process: AeXNSAgent.exe (1468)
Thread ID: 680
Module: PatchMgmtAgents.dll
Source: SoftwareUpdateAgent
Description: stateChangeEvent() It is time to apply updates
Process: AeXNSAgent.exe (1468)
Thread ID: 680
Module: PatchMgmtAgents.dll
Source: SoftwareUpdateAgent
Description: Ignoring update schedule - updates cannot be applied whilst in this state
NOTE: This text line is not Red (error text) or Blue (warning text), for it is an 'Information' line of text, and therefore will not show as a different color and will not stand out.
Patch Management Solution for Windows 7.x, 8.x.
There are multiple reasons that this message can occur.
As there can be multiple causes there are also potentially multiple resolutions.
Note: Restarting the Altiris Services is not enough, the machine must be rebooted.