Important: Removing the "Bad" folders from the Notification Server's event queue folders before running the NSSetup or repairing the Notification Server from the Control Panel's Add/Remove Programs could significantly reduce the amount of time the NSSetup takes to run. All of the files in the event queue's Bad folders are addressed in the NSSetup process, but these file are not needed for the Notification to function. They are only used for troubleshooting. Having many files (multiple thousands) in the "Bad" folders will cause Notification Server Performance issues. If you have a lot of files (multiple thousands) in the "Bad" folders and their sub folders, NSSetup process may take many hours to completed. Some long duration examples are NSSetup taking over 24 hours to complete.
You can and probably should remove the "Bad" folders from the event folders even after the NSSetup is started. Removing the "Bad" folders will not adversely affect the NSSetup process even after it has been started.
Answer
Remove the "Bad" folders from the event queues using a Command window (DOS) rather than using the Windows Explorer. The folders and file are deleted faster with less user interaction when deleted from a Command window.
** IMPORTANT: Make sure that you don't run the "RD /s /q" at the root of the drive without a folder path or it will remove all the subdirectories and files on the drive. **
** IMPORTANT: Make sure that you don't run the "RD /s /q" at the root of the drive without a folder path or it will remove all the subdirectories and files on the drive. **
For the command to remove the folder, sub folders and files and run with out prompts, is should look like :
c:\rd /s q "C:\Program Files\Altiris\Notification Server\NSCap\EvtQFast\Bad"
You should run a similar command on each of the event-based folders in C:\Program Files\Altiris\Notification Server\NSCap\ that contain a Bad folder.