Error (3) during CA Socket Adapter installation

Article Id: 18151

Status: Published

Updated On: 14-02-2018 08:15

Legacy Id: TEC613153

Products:

CA Workload Automation AE - Business Agents (AutoSys) , CA Workload Automation AE - Scheduler (AutoSys) , CA Workload Automation Agent

Issue/Introduction:

Description:

When trying to install using the AE 11.3.6 media on AIX 6.1 installation fails with errors:
An error (3) occurred while installing CA Socket Adapter.
Script or command "Csam/install.sh" failed with exit code 1.
Reason: The script or command encountered a problem.

Solution:

This problem might be related to the 64bit version of Java which is set in the PATH in the user environment.
The solution is to set a 32 bit java version for the SSA installation.

Environment:

Release: ATSYHA99000-11.3.6-Workload Automation AE-High Availability Option
Component: