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Error (3) during CA Socket Adapter installation

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Article ID: 18151

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Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) Workload Automation Agent

Issue/Introduction

Description:

When trying to install using the AE 11.3.6 media on AIX 6.1 installation fails with errors:
An error (3) occurred while installing CA Socket Adapter.
Script or command "Csam/install.sh" failed with exit code 1.
Reason: The script or command encountered a problem.

Solution:

This problem might be related to the 64bit version of Java which is set in the PATH in the user environment.
The solution is to set a 32 bit java version for the SSA installation.

Environment

Release: ATSYHA99000-11.3.6-Workload Automation AE-High Availability Option
Component: