HOWTO: Using the Encryption Desktop Setup Assistant


Article ID: 181497


Updated On:


Desktop Email Encryption Drive Encryption




This article describes the Encryption Desktop Setup Assistant.  The Setup Assistant guides you through the initial setup of Symantec Encryption Desktop including licensing, creating PGP keys, and enabling PGP Messaging for email encryption.

In Symantec Encryption Management Server environments, Encryption Desktop clients may also be prompted by Drive Encryption to automatically encrypt system disks.

After rebooting the computer, the Encryption Desktop Setup Assistant is displayed. If the Setup Assistant does not automatically start, click Start > All Programs > Startup > PGP Tray.

Enabling PGP

  1. Click Next when prompted on the first screen to Enable PGP.


  1. Type "Authorized User" for the Name and "Authorized Company" for the Organization (Entering an email address is optional.) and then click Next.
  2. Enter the license number from your order and click Next.

    TIP: To avoid typing errors and to make the authorization easier, copy the entire license number from your order and then place the cursor in the first License Number field, and select paste. The license number will be correctly entered into all six fields.
  3. After authorization is successfully completes, click Next.

User Type

  1. Select the User Type from either I am a new user or I have used Encryption Desktop before and I have existing keys.
  2. Then click Next.

    • For users with existing keys, you are directed to select your existing keyring files or to Browse for your keyring files. Type (jump to step 10).
    • For new users, you are prompted with the Key Generation Assistant (continue to step 6).
  3. On the Key Generation Assistant screen, click Next to create a new user key.
  4. Enter a Name and Email address for the PGP key (see the following article for Advanced options when creating keys.) then click Next.
  5. Type a passphrase for the PGP key and click Next. The key is created and then click Next on the Key Generation Progress screen.
  6. The PGP Global Directory Assistant allows you to upload a copy of your public key to the PGP Global Directory for recipients to encrypt to. This step is optional click Skip or Next to continue.

PGP Messaging

PGP Messaging allows you to automatically detect mail accounts for email encryption as well as automatically encrypt AOL Instant Messenger conversations.

  1. Choose whether you want PGP Messaging to automatically detect email accounts. This option can also be configured later in Encryption Desktop.
  2. Click Next to continue. The PGP Messaging Default policies are shown.
  3. Review the policies and click Next. Policies can be edited by clicking the email account name under PGP Messaging in Encryption Desktop.
  4. Click Finish.