isolating Organization Views / Groups (OU's) on Patch Compliance Reports?

Products

• Patch Management Solution for Windows
• CMDB Solution
• Notification Server Agent for Macintosh (Altiris)

Issue/Introduction

 Patch Compliance reports utilize a default OU group, Computers, which includes all computers. As desired, this can be changed to filter out only on desired OU groups. 

Resolution

To isolate Organization Views / Groups (OU's) on Patch Compliance Reports, review the following process:

• AD Import creates Organizational Units (OU's)
• Symantec Management Platform Console processes will pull these OU's into Organization Views (OV's) and Organizational Groups (OG's)
• The Console > Management > Organization Views and Groups displays these listed OV's / OG's by domain

Work through the following process:

• Open the Compliance Report; Console > Reports > All Reports > Software > Patch Management > Compliance
• Select the 'Showing' link (populated by default with ‘Computer’)
• Change that to the OV/OG that is desired
• Leave the 'Filtered By' setting as default 'Windows Computers with Software Update Plug-in Installed' as that will isolate only within the targeted OV/OG

The report should now only list Windows Computers with Software Update Plug-in Installed that are only collectively in that OV/OG (OU).