How can I tell if I have an Altiris point fix installed or not?
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How can I tell if I have an Altiris point fix installed or not?

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Article ID: 181473

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Updated On:

Products

IT Management Suite Client Management Suite

Issue/Introduction

 How can I tell if I have an Altiris point fix installed or not on the NS/SMP?

Environment

ITMS 8.x

Resolution

Question
How can I tell if I have an Altiris point fix installed or not on my Symantec Management Platform (SMP) 8.x server?

Answer
Check the Windows registry for a folder named after the specific point fix. If this exists, this indicates that the point fix has been installed (but not necessarily applied successfully). This is located on the SMP server at:

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Altiris\Pointfixes

Note: Only certain types of point fixes will appear in the registry. Other update types and their versions can be found by reviewing products in Symantec Installation Manager.