You have downloaded the Altiris IT Analytics (ITA) or Symantec Endpoint Protection Integration Component (SEPIC) installer or trialware from the Internet or a product CD. You want to know how to install this.
Symantec does not offer separate installers or trialware versions of Altiris products, such as for ITA and SEPIC. An "installer or trialware" file is sometimes distributed to customers, such as SEPIC can be found on Symantec Endpoint Protection CDs, but which is actually the Symantec Installation Manager, needed to install the Symantec Management Platform before any Altiris products can be installed.
The following instructions provide basic guidelines on how to install an Altiris product from an install file, which requires many pre-requisites before being able to actually use the product. Note: These instructions are not necessarily ITA or SEPIC-specific and can be applied to any Altiris installer or trialware, as they are all the Symantec Installation Manager (SIM) and require the same pre-requisites.
Pre-requisite: The Symantec Management Platform server and Microsoft SQL Server 2008 R2
Most Altiris products require the Symantec Management Platform (SMP) server and are not stand-alone. For example, both ITA and SEPIC require the SMP. The SMP itself requires several pre-requisites before it can be installed:
Note: This article does not go further into how to install the SMP or SQL Server. The user should instead refer to the above documentation or contact their network or DBA administrators for further assistance. In general, Symantec Technical Support is unable to guide the user though installing any of the above except for specific Altiris products. If the user needs to have extended assistance for installing these (the SMP, SQL Server, etc.), they may wish to contact Professional Services, who can be reached through Sales.
Symantec Installation Manager
Symantec Management Platform Server
Further Product Configuration