Email sent through Automation policy does not attach CSV file.

Products

• IT Management Suite

Issue/Introduction

While creating an automation policy to send email with a report and the following settings:

Edit input parameter and selecting "Report URL"  and "Report as CSV"

this does not send an email with the needed CSV file attached.

Environment

ITMS 8.x

Cause

This is working as designed as "Report as CSV" is a report result and it is not an attachment.

Resolution

There is currently no functionality within the email setting that will attach a CSV file to the email.

The following KB article should be helpful Send CSV results as attachment in the Automation Policy e-mail