Email sent through Automation policy does not attach CSV file.

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Article ID: 181395

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Updated On:

Products

Management Platform (Formerly known as Notification Server)

Issue/Introduction

 

Resolution

Problem Description:

While creating an automation policy to send email with an report and following settings:

Edit imput parameter and selecting "Report URL"  and "Report as CSV" does not send an email with CSV file attached.

Cause:

Product is working as designed as "Report as CSV" is a report result not an attachment.

There is no functionality within email setting to attach a CSV file thus email will show CSV formated report in this scenario.

Please see KB TECH234325 "How to send CSV results as attachment in the Automation Policy e-mail?"