3.X-Brightmail-Tracker is needed in each sample submission message internet header. This means missed spams / false positives have to be sent through SMG 10.x before they can be submitted as valid samples.
Methods of submissions:
a)Submissions from SMG Control Center –
There are 3 methods to submit samples from Control Center.
ii.Please notice that the submitter list on SESC is different from the one on SMG. Please maintain both lists for the submission to work properly.
Submission Progress and Details:
Submission progresses and details can be found under Submission Detail page. It includes details from all different types of submissions. Valid and invalid submissions can be retrieved from this page with reasons provided. If a submission is coming from a blocked submitter, the submission will be treated as invalid submission for Customer Specific Rules.
Details of how to monitor submissions can be found in the following KB: