Installing Mail Security on a local server

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Article ID: 181340

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Updated On:

Products

Mail Security for Microsoft Exchange

Issue/Introduction

 

Resolution

Ensure that you have met the system requirements before you begin the installation process.

See System requirements

Note:

Symantec automatically installs MSXML 6.0 during installation if the installer does not detect this component.

To install mail security, you must:

  • Be logged on as a member of Administrator group on the local computer.

  • Be logged on as a member of Exchange Organization Management group (this privilege is required to install the transport agents) on the local computer.

  • Have domain administrator privileges on the computer on which you want to install Mail Security.

Computers must support 8dot3 formatted file names for all NTFS file systems.

To install Mail Security on a local server, do the following:

Begin the installation process

You can use the installation wizard to guide you though the process of selecting the product installation folder location and the type of installation that you want to perform

You can choose to retain your existing settings or use the new default settings if you want to upgrade from a previous version of Mail Security.

When Mail Security detects a previous version of the product, it automatically uninstalls the previous version and then installs the new version.

Note:

If you choose to retain your existing settings, then Mail Security saves the existing items in the quarantine at the following temporary directory:

C:\Program Files(x86)\Symantec\SMSMSEServerUpgradeTemp\Quarantine

This temporary directory is typically not configured as an exclusion for the virus scanning software. As a result, the virus scanning software detects and flags any viruses or security threats in the quarantine. To avoid this situation, configure your virus scanning software to exclude this temporary directory from scanning or delete all the items from the directory.

Configure additional setup options and confirm settings

You can specify whether you want to automatically restart the Exchange Transport Service after installation. You can also specify the Web service set-up values, designate an email notification address and SMTP server address, and review your setup configurations.

Install your licenses

You can install your licenses during installation.

See About licensing

If you install a valid license, Mail Security lets you perform a LiveUpdate to obtain the most current definitions.

See About keeping your server protected

To begin the installation process

  1. Insert the Mail Security product CD in the CD-ROM drive.

    The installation program launches automatically. If it does not, run cdstart.exe from the product CD.

  2. Click Install Symantec Mail Security for Microsoft Exchange.

  3. In the InstallShield wizard, click Next.

  4. Click Next until you reach the License Agreement panel.

  5. In the License Agreement panel, click I accept the terms in the license agreement, and then click Next.

    You must accept the terms of the license agreement for the installation to continue.

  6. In the Existing Settings panel, select one of the following:

    Retain existing settings

    Retains the existing settings that are supported for migration to the new version.

    This option is the default setting.

    Install with default settings

    Installs the product with the default settings, as if you install Mail Security for the first time.

    This panel appears only if you upgrade from a previous version of Mail Security.

    Note:

    With release 7.5.3, you can now upgrade an existing minor version or a major version to version 7.5.3. For example, you can now upgrade from SMSMSE version 6.5, 7.0, 7.5, 7.5.1, and 7.5.2 to version 7.5.3.

  7. In the Destination Folder panel, do one of the following:

    • To install the product in the default location, click Next.

      The default directory is as follows:

      C:\Program Files (x86)\Symantec\

    • To install the product in a different location, click Change, select the location of the installation folder, click OK, and then click Next.

      Mail Security does not support the directory names that contain multi-byte characters. If you intend to use the Symantec Premium AntiSpam, you cannot install the product to a directory whose name contains high ASCII characters.

  8. In the Setup Type panel, click Complete, and then click Next.

  9. In the Symantec Endpoint Protection or Symantec AntiVirus Corporate Edition Users warning dialog box, click OK.

To configure additional setup options

  1. In the Exchange Transport Service Reset Options panel, click Next to accept the default setting to automatically restart the Exchange Transport Service after installation.

    If you choose not to automatically restart the Exchange Transport Service after installation, you must do so manually. Otherwise, Mail Security does not function properly.

  2. In the Web Service Setup panel, do one of the following:

    • Click Next to accept the default values.

    • Modify the following settings, and then click Next:

    IP/Name

    By default, the computer name resolves to the primary external network identification card (NIC). You can also use an IP address.

    The IP address validates the availability of the port.

    Port #

    By default, port 8081 is the port number for the Web service that Mail Security uses. A different default port number appears if port 8081 is being used by another application.

    Use a port number that is not used by another application if you change the port number. You should not use port 80. The default Web service uses port 80 and IIS hosts this port.

  3. In the Notification Email Address panel, do one of the following to specify the email address from which email notifications are sent and to which notifications to the administrator are sent:

    • Click Next to accept the default value.

      The default value is: Administrator

    • Modify the originator email address, and then click Next.

      The Edge Transport server does not have access to Active Directory, so abbreviated email addresses cannot be resolved. If you want to install Mail Security on the Edge Transport server role, type a fully qualified email address (for example, [email protected]).

    You can modify the address after installation is complete.

    See Configuring notification settings for scan violations

  4. In the SMTP Server Host panel, specify the SMTP server address for sending email messages.

    If you install Mail Security on a Mailbox server only, you must specify an SMTP Transport server address. The Hub Transport server and Edge Transport server contain an SMTP transport that can receive email.

    If you install Mail Security on a Mailbox server only, you must specify an IP address of Client Access Server (CAS). The CAS and Edge Transport server contain an SMTP transport that can receive email.

    The default server address is as follows: localhost.

  5. In the Service Account Information panel, specify the user name and password of the domain user account.

    Do not specify the user name and password of the domain administrator account.

  6. In the Setup Summary panel, review the information, and then click Next.

    If you need to make any modifications, click Back to return to the appropriate panel.

  7. In the Ready to Install the Program panel, click Install.

To install a license and the update definitions

  1. In the Install Content License File panel, do one of the following:

    To install a license file

    Do the following:

    • Click Browse, locate the license file, and then click Open.

    • Click Install, and in the confirmation dialog box, click OK.

    • Click Next.

    To install a license file later through the console

    Click Skip, and then click Next.

    See About licensing

  2. In the LiveUpdate panel, do one of the following:

    To perform a LiveUpdate

    Click Yes, and then click Next.

    In the LiveUpdate Options window, click Start.

    When LiveUpdate is complete, click Close.

    To perform a LiveUpdate at a later time

    Click No, and then click Next.

    See About keeping your server protected

    This panel appears only if you installed a valid license.

  3. Click Finish.

    Show the readme file is checked by default. The Readme file contains the information that is not available in the product documentation.

    A Mail Security icon is placed on the computer desktop when installation is complete.

  4. In the User Credential Refresh Required panel, click OK.

  5. Log off and log on again.

See Post-installation tasks