Configuring outbreak notifications

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Article ID: 181325

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Updated On:

Products

Mail Security for Microsoft Exchange

Issue/Introduction

 

Resolution

When you configure outbreak management settings, you can customize the notification subject line and message text that is sent to the administrator. You can use variables to customize your text.

See About the criteria that defines an outbreak

See Alert and notification variables

To configure outbreak notifications

  1. In the console on the primary navigation bar, click Policies.

  2. In the sidebar under General, click Outbreak.

  3. In the content area, in the preview pane, under Initial Notification, in the Subject Line box, type your customized subject line text.

    The default text is as follows:

    Initial notification

    Rules

    Initial notification

    Same attachment name

    Symantec Mail Security has started noticing possible email outbreak conditions. The "%outbreak_rule%" rule was violated %outbreak_count% times.

    Same subject

    Symantec Mail Security has started noticing possible email outbreak conditions. The "%outbreak_rule%" rule was violated %outbreak_count% times.

    Filtering violations

    Symantec Mail Security has started noticing possible email outbreak conditions. The "%outbreak_rule%" rule was violated %outbreak_count% times.

    Same virus

    Symantec Mail Security has started noticing possible conditions of outbreak of emails with viruses. The "%outbreak_rule%" rule was violated %outbreak_count% times.

    Unrepairable viruses

    Symantec Mail Security has started noticing possible conditions of outbreak of emails with viruses. The "%outbreak_rule%" rule was violated %outbreak_count% times.

    Total viruses

    Symantec Mail Security has started noticing possible conditions of outbreak of emails with viruses. The "%outbreak_rule%" rule was violated %outbreak_count% times.

    Unscannable files

    Symantec Mail Security has started noticing possible conditions of outbreak of emails with unscanable files. The "%outbreak_rule%" rule was violated %outbreak_count% times.

  4. In the Message Body box, type your customized message body text.

    The default text is as follows:

    Outbreak Trigger Information: %trigger%

    Threshold is set at: %threshold%

    Current count for configured time period: %count%

    Server name: %server%

    Outbreak triggers at: %outbreak_count% times

  5. Under Subsequent Notifications, in the Subject Line box, type your customized subject line text.

    The default text is as follows:

    Subsequent notification

    Rules

    Subsequent notification

    Same attachment name

    Symantec Mail Security continues to observe possible email outbreak conditions. The rule "%outbreak_rule%" was violated %outbreak_count% times.

    Same subject

    Symantec Mail Security continues to observe possible email outbreak conditions. The rule "%outbreak_rule%" was violated %outbreak_count% times.

    Filtering violations

    Symantec Mail Security continues to observe possible email outbreak conditions. The rule "%outbreak_rule%" was violated %outbreak_count% times.

    Same virus

    Symantec Mail Security continues to observe possible conditions of outbreak of emails with viruses. The rule "%outbreak_rule%" was violated %outbreak_count% times.

    Unrepairable viruses

    Symantec Mail Security continues to observe possible conditions of outbreak of emails with viruses. The rule "%outbreak_rule%" was violated %outbreak_count% times.

    Total viruses

    Symantec Mail Security continues to observe possible conditions of outbreak of emails with viruses. The rule "%outbreak_rule%" was violated %outbreak_count% times.

    Unscannable files

    Symantec Mail Security continues to observe possible conditions of outbreak of emails with unscanable files. The rule "%outbreak_rule%" was violated %outbreak_count% times.

  6. In the Message Body box, type your customized message body text.

    The default text is as follows:

    Outbreak Trigger Information: %trigger%

    Threshold is set at: %threshold%

    Current count for configured time period: %count%

    Server name: %server%

    Outbreak triggers at: %outbreak_count% times

  7. On the toolbar, click Deploy changes to apply your changes.

    See Deploying settings and changes to a server or group