Configuring outbreak notifications

Products

• Mail Security for Microsoft Exchange

Issue/Introduction

 

Resolution

When you configure outbreak management settings, you can customize the notification subject line and message text that is sent to the administrator. You can use variables to customize your text.

See About the criteria that defines an outbreak

See Alert and notification variables

To configure outbreak notifications

1. In the console on the primary navigation bar, click Policies.

2. In the sidebar under General, click Outbreak.

3. In the content area, in the preview pane, under Initial Notification, in the Subject Line box, type your customized subject line text.

   The default text is as follows:

   Initial notification

   Rules	Initial notification
   Same attachment name	Symantec Mail Security has started noticing possible email outbreak conditions. The "%outbreak_rule%" rule was violated %outbreak_count% times.
   Same subject	Symantec Mail Security has started noticing possible email outbreak conditions. The "%outbreak_rule%" rule was violated %outbreak_count% times.
   Filtering violations	Symantec Mail Security has started noticing possible email outbreak conditions. The "%outbreak_rule%" rule was violated %outbreak_count% times.
   Same virus	Symantec Mail Security has started noticing possible conditions of outbreak of emails with viruses. The "%outbreak_rule%" rule was violated %outbreak_count% times.
   Unrepairable viruses	Symantec Mail Security has started noticing possible conditions of outbreak of emails with viruses. The "%outbreak_rule%" rule was violated %outbreak_count% times.
   Total viruses	Symantec Mail Security has started noticing possible conditions of outbreak of emails with viruses. The "%outbreak_rule%" rule was violated %outbreak_count% times.
   Unscannable files	Symantec Mail Security has started noticing possible conditions of outbreak of emails with unscanable files. The "%outbreak_rule%" rule was violated %outbreak_count% times.

4. In the Message Body box, type your customized message body text.

   The default text is as follows:

   Outbreak Trigger Information: %trigger%

   Threshold is set at: %threshold%

   Current count for configured time period: %count%

   Server name: %server%

   Outbreak triggers at: %outbreak_count% times

5. Under Subsequent Notifications, in the Subject Line box, type your customized subject line text.

   The default text is as follows:

   Subsequent notification

   Rules	Subsequent notification
   Same attachment name	Symantec Mail Security continues to observe possible email outbreak conditions. The rule "%outbreak_rule%" was violated %outbreak_count% times.
   Same subject	Symantec Mail Security continues to observe possible email outbreak conditions. The rule "%outbreak_rule%" was violated %outbreak_count% times.
   Filtering violations	Symantec Mail Security continues to observe possible email outbreak conditions. The rule "%outbreak_rule%" was violated %outbreak_count% times.
   Same virus	Symantec Mail Security continues to observe possible conditions of outbreak of emails with viruses. The rule "%outbreak_rule%" was violated %outbreak_count% times.
   Unrepairable viruses	Symantec Mail Security continues to observe possible conditions of outbreak of emails with viruses. The rule "%outbreak_rule%" was violated %outbreak_count% times.
   Total viruses	Symantec Mail Security continues to observe possible conditions of outbreak of emails with viruses. The rule "%outbreak_rule%" was violated %outbreak_count% times.
   Unscannable files	Symantec Mail Security continues to observe possible conditions of outbreak of emails with unscanable files. The rule "%outbreak_rule%" was violated %outbreak_count% times.

6. In the Message Body box, type your customized message body text.

   The default text is as follows:

   Outbreak Trigger Information: %trigger%

   Threshold is set at: %threshold%

   Current count for configured time period: %count%

   Server name: %server%

   Outbreak triggers at: %outbreak_count% times

7. On the toolbar, click Deploy changes to apply your changes.

   See Deploying settings and changes to a server or group