You can view a report from the console or from the Mail Security Reports folder. If you view a report from the console, you must be in a server view.
The Reports page in the console displays the following information:
Indicates the name of the report
Indicates the type of report (Detailed or Summary)
Indicates the date and time that the report was generated
Indicates the output format (PDF, HTML, or CSV)
Indicates the template from which the report was generated
Indicates the current status of the report generation
The report statuses are as follows:
A report can only be viewed when its status is Ready.
A generated report (scheduled or on demand) is also automatically saved in its own folder in the Mail Security Reports folder. You can browse to the folder location and view the report file.
The file is automatically deleted from the Mail Security Reports folder when you delete a report in the console.
To access a report from the console
In the console on the primary navigation bar, click Reports.
In the sidebar under Views, click Reports.
In the content pane in the Reports table, do one of the following:
To access a report from the Mail Security Reports folder
Right-click on the Start menu and select Explore.
Browse to the Mail Security Reports folder.
The default location is as follows:
\Program Files (x86)\Symantec\SMSMSE\7.5\Server\Reports
Double-click the report folder that contains the report that you want to view.
Do one of the following:
For a report in .html format
Double-click the file to view it. The report appears the same as if it were accessed from the console.
For a report in .pdf format
Double-click the file to view it.
You must have Adobe Acrobat Reader installed to view reports generated in .pdf format.
For a report in .csv format
Open the .csv file in a program such as Microsoft Excel to view it.
Files created in .csv format contain raw data and must be viewed in a program that can interpret the data.